Frequently Asked Questions
Everything you need to know about our ethical fashion and your order.
How do I know which size to choose?
We provide detailed size guides on every product page. Since many of our items, like our signature dungarees, have a relaxed fit, we recommend checking the specific measurements for each style before purchasing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. You can easily register your return through our online portal to receive a refund or store credit.
Where are your clothes manufactured?
Sustainability and ethics are at our core. Most of our collections are ethically produced in our partner factory in North India, where we ensure fair wages and safe working conditions for all tailors.
Do you offer international shipping?
Yes, we ship to most countries worldwide! Shipping costs and delivery times vary by location and will be calculated at checkout. Please note that international orders may be subject to local customs duties.
How should I care for my organic cotton items?
To keep your Yaks looking their best and to protect the planet, we recommend washing at 30°C, using eco-friendly detergent, and air drying. Avoid tumble drying to prevent shrinkage and preserve fabric integrity.
What payment methods do you accept?
We accept all major credit cards, PayPal, Google Pay, Apple Pay, and offer 'Buy Now, Pay Later' options through providers like Klarna and Clearpay.